Reviews

‚Äč

Very professional and efficient team. Explained what they were doing each step and answered all questions. Would recommend them.

Becky gutierrez

Very professional personnel friendly and clean work they did new hvac installation and electrical upgread in just two days strongly recommend Iceland mechanical

Juan Porras

EDDIE was such a great guy when he came over to replace our old refrigerated air system. He gave a great deal on our new package. Richard and his crew installed the package. We are so happy with the service and explanation on system. Richard explained how the thermostat functioned. We want one with wifi control. And when your in your 70 to explain it and make sure you comprehend it is something else. But he made sure I was comfortable in how to use it made me go through steps by myself well he was here. The crew was very knowledgeable and helpful. I will tell others about the great service ICELAND does. Thank you guys for being such a great installer crew. Great service. Thank you so much Joe and Rick.

Joe valles

They were very helpful in what we needed. They were always there when we needed them. They did great work in installing the new unit. Afterwards they explained in detail things that needed to be done. They are very friendly and courteous. Would surely recommend them.

Maria Dominguez

Excellent service, very clean work, everything in detail about what they are going to do, 100% recommended

Jonathan Cano

Our unit wasn't working properly, We had a technician come out and fix the issue in record time with the heat we've been experiencing the past couple of days. It was such a blessing to see someone come out so quickly and work so efficiently to get our unit up and working again. We are so happy that we chose Iceland!!!

Debra Diaz-Gomez

Installed refrigeration unit in a rental , actually in 2 rentals. Very professional . Cleaned up after themselves, explained about unit in detail for us to be able to understand. Would recommend them 100%.

alice pedregon

I have had AC issues every summer since I've lived in El Paso and so I'm not new to the AC industry in town. These guys are by far the best! Richard came by and fixed our AC unit right up so we were no longer sweating! My kid absolutely loved watching him and he didn't mind at all. It was all around a great experience will absolutely be using for the rest of my time in El Paso

Bianca

Everyone was very professional in installing the refrigerated air cooling & heating. Very satisfied

Josie Galindo

Highly recommend this company. I called Eddie to do a conversion on my home and forget about the price *which was more than fair* but the quality of the work that was done is what stood out to me the most. Said and done in one day. Eddie and his crew are true professionals.

J D

This company is extremely professional and efficient in their work. From the first call to the visit and labor itself, we were constantly updated and informed on what the process looked like and what the end result would be. Thank you Eddie and Richard for the great customer service. We will definitely be using this company for the rest of our refrigeration needs.

Yvonne Gutierrez Minjarez

Detail explanation of work performance. Respectful and professional workers. Working setup organize and clean while working. Highly recommended.

Elizabeth Mendoza

Marco and Richard were outstanding! Their work was extremely professional, their equipment of exceptional quality and efficiency and both gentlemen were very friendly, including answering all of our questions and concerns. I highly recommend Iceland for any HVAC projects or maintenance. Congratulations for a job well done!! K & J

James Berryman

My system went out on Friday because of father's day weekend no one was working and my system was pushing the water back into my house causing it to leak through the walls of 2 room's and the hallway Monday I called and talked to Eddie he was very professional and understanding told me he would try to get someone out to me today but just in case gave me an appointment for the next day well as I'm ringing out towels and moping floors I get a phone call the repair guy is outside my fence and is her to fix my unit these gentlemen went far beyond the call of duty to help a old lady who by the way was getting her grandchildren that night 6 little ones and because these gentlemen took the time to come all the way out in socorro to fix the unit this grandma now doesn't have to keep cleaning up water and enjoy her grand babies you guys our my hero's

Deedee Woodson

Very Professional. Can't beat the price I was quoted. Answered all my questions..

Leo Salinas

We called several A/C companies and Iceland Refrigeration was the one that had the best price and was extremely responsive.

They worked with our budget considering we needed 2 units and the owner always picked up his phone or would respond to you same day or within 24 hours if he could not pick up.

Their team was punctual, clean and professional during the installation process.

Even after we had an issue with one of the units, Iceland took care of it right away. I trusted their work but more importantly, their word. They follow through on what they promise.

Great company. So glad we went with them. Choose them and you won't regret it.

Alex Campos

They did an awesome job with my refrigerated air installation. I was able to get a great deal on my unit and my payment plan! Very satisfied! Thanks guys!

Rafael Silva

Eddie and his crew go the extra mile for their customers. I had a new heating and air unit installed as well as all new duct work. After 4 years the unit itself started leaking and freezing up. The manufacturer decided they wouldn't warrant the parts or anything else. In addition, they didn't have replacement parts. Eddie and his people were out several times replacing freon so I didn't roast while working diligently to find parts and make repairs. Eventually they got it taken care of for the price of the parts. Even though they lost money on this deal, they took exceptional care of their customer. Highly recommended!

Dennis Parker

Eddie and his team at Iceland stepped it up again. I've used them now on 3 different installations and they always do great professional work. If I could give them 10 stars I would!

Sam Rios

Eddie and Richard, Thank you for the service and answering our questions.

Victor Rodriguez

Very professional, honest and knowledgeable!! Richard and Eddie extremely professional and ALWAYS kept me updated... We needed a new motor for our refrigeration which would arrive 5 days later, and we ALL know El Paso HEAT!! They refused to leave me without air, so they came out again to fix it temporarily until my new motor arrived!! Super compassionate and take pride in their business!!

Celina Fragoso

We got three estimates when deciding what company to use for our refrigerated air conversion. When Eddie came out to give us our estimate, we were very impressed with his professionalism. He took time to explain things to us and didn't try to use salesman tactics to persuade us to use them instead of the other companies. He gave us a fair price and scheduled the work for the next week. When Richard and his crew arrived, they got straight to work. The work was professional and clean. When they left, you couldn't even tell that they had been there, except for the amazingly cool air coming from the vents! I would highly recommend Iceland for you HVAC needs.

Terri Willis

While going through a bad experience with a roofer and trying to get my HVAC installed, Eddie was very helpful and gave me some advice as far as my situation with the roofer and never pressured me to sign with ICELAND. Three months later after I resolved my situation with the roofer I called Eddie and we picked up where we left off it was clear Eddie kept me in mind as if I was a long time client. Once the project began, Richard and Marcos walked me through every detail of the job and were very informative and professional. I was convinced and impressed by the way they conducted themselves throughout the job from day one. They worked as if they were installing my HVAC in their own home.

Great job guys!

Eddie Bokker

The folks at Iceland Refigeration were on time for appointment, diagnosed the problem and repaired our AC unit in the middle of a heat wave. They answered all my calls and texts promptly and went out of their way to rush the parts that needed replacing from Las Cruces. My family was sweating buckets but Eddie and Richard saved us from another day of suffering with same day repair. No complaints only praise!

James Cooper III

I would highly recommend ICELAND Heating @ cooling. They are very professional and knowledgeable. I was very impressed in the outstanding work they did converting our home to refrigerated air! System works like a charm!!

Marco Martinez

Iceland delivers great customer service and are very professional. Eddie and Richard (customer reps)were very helpful through the whole process of converting to refrigerated air. Marcos and Ruben were in charge of the installation. These guys did an excellent job from start to finish. I highly recommend these guys!

Ramon Rosales

The service was top notch. The response time to the issue was excellent. Technician diagnosed the problem and fixed it in a timely manner. They did not try to sell me on unnecessary repairs.

Kott Family

Had a great experience, would 100% recommend them. They are professional, they work fast and I was so happy we were able to finance.

SincerelyAdriana

Eddie and his workers did an excellent job , very professional, clean and on time , Highly recommend Iceland

maria castanon

My home was converted from Evaporative to Refrigerated System with 2 new AC's and 2 new Furnaces in 2 days.
Eddie gave me a detailed presentation regarding Product, Process and Maintenance.
The Crew was hardworking, efficient, and fast paced. They used drop cloths and cleaned after their work.
Iceland provided excellent professional service and offered reasonable convenient financing. Eddie and Richard have many years experience and knowledge. They go out of their way to meet your individual needs and I highly recommend this company

Sylvia Cavazos